Guidelines for written papers 

1. Manuscript requirements 

All papers must be written up for publication in the Conference Proceedings. Guidelines on manuscript requirements, layout and referencing are as follows.  

All submissions must use the conference proceedings submission template for formatting.

2. Structure of the manuscript

For a Full paper or a Lightning paper the manuscript should include the following aspects:  

  • Introduction  
  • Why did you do this activity, project, or research?  
  • How did you do this?  
  • What did you discover? What are the limitations?  
  • How have findings been applied? What lessons did you learn?   
  • What is the potential value to the wider performance measurement/assessment/user experience library community?  

For a Panel’s description the manuscript should include the following aspects:  

  • General topic of the panel
  • List of main statements and points that will be addressed during the panel (preferably in the form of bullet points)
  • Format (e.g., structured conversation among panelists, micropapers and discussion)

3. Format of papers 

Manuscript files must be provided in PDF. 

4. Length of papers 

  • Full papers should be between 3000 and 5000 words in length, including references and appendices.  
  • Lightning papers should be no more than 3000 words in length, including references and appendices.  
  • Panel description should not exceed two pages of manuscript (500 – 1000 words).  
  • You must use the Conference Proceedings Submission Template for style formatting.  

5. Title 

The title should match the title of the presentation or panel. 

6. Headings 

Headings must be concise, with a clear indication of the distinction between the hierarchies of headings. The preferred format is for first level headings to be presented in bold format and subsequent sub-headings to be presented in medium italics. Please, follow the hierarchy of the template (e.g., don’t skip levels in between heading on level 1 and level 3). 

7. Endnotes 

Endnotes should be used only if absolutely necessary and must be identified in the text by consecutive numbers, enclosed in square brackets and listed at the end of the paper.  

Footnotes MUST NOT be used.

8. Figures 

All figures (charts, diagrams, line drawings, web pages/screenshots, and photographic images) should be included in the PDF, in the exact location where they are to be published.  

All figures should be of high quality, legible and numbered consecutively with Arabic numerals. Colour and texture enhances the legibility of graphics.

9. Tables 

Tables should be typed and included in the main body of the paper. Ensure that any superscripts or asterisks (if you have them in the table) are shown next to the relevant items and have corresponding explanations displayed underneath the table, figure or image.

10. References 

References should be in Harvard style, carefully checked for completeness, accuracy and consistency.  

Publications should be cited in the text: (Adams, 2006) using the first named author’s name, or (Adams and Brown, 2006) citing both names of two, or (Adams et al., 2006), when there are three or more authors.

At the end of the paper a reference list in alphabetical order should be supplied: 

For books   Surname, Initials (year), Title of Book, Publisher, Place of publication.
e.g. Harrow, R. (2005), No Place to Hide, Simon & Schuster, New York, NY.    
For book chapters   Surname, Initials (year), “Chapter title”, Editor’s Surname, Initials, Title of Book, Publisher, Place of publication, pages.
e.g. Calabrese, F.A. (2005), “The early pathways: theory to practice – a continuum”, in Stankosky, M. (Ed.), Creating the Discipline of Knowledge Management, Elsevier, New York, NY, pp. 15-20.    
For journals  Surname, Initials (year), “Title of article”, Journal Name, volume issue, pages.
e.g. Capizzi, M.T. and Ferguson, R. (2005), “Loyalty trends for the twenty-first century”, Journal of Consumer Marketing, Vol. 22 No. 2, pp. 72-80.    
For published conference proceedings   Surname, Initials (year of publication), “Title of paper”, in Surname, Initials (Ed.), Title of published proceeding which may include place and date(s) held, Publisher, Place of publication, Page numbers.
e.g. Jakkilinki, R., Georgievski, M. and Sharda, N. (2007), “Connecting destinations with an ontology-based e-tourism planner”, in Information and communication technologies in tourism 2007 proceedings of the international conference in Ljubljana, Slovenia, 2007, Springer-Verlag, Vienna, pp. 12-32.    
For unpublished conference proceedings  Surname, Initials (year), “Title of paper”, paper presented at Name of Conference, date of conference, place of conference, available at: URL if freely available on the internet (accessed date).
e.g. Aumueller, D. (2005), “Semantic authoring and retrieval within a wiki”, paper presented at the European Semantic Web Conference (ESWC), 29 May-1 June, Heraklion, Crete, available at: (accessed 20 February 2017).    
For working papers  Surname, Initials (year), “Title of article”, working paper [number if available], Institution or organization, Place of organization, date.
e.g. Moizer, P. (2003), “How published academic research can inform policy decisions: the case of mandatory rotation of audit appointments”, working paper, Leeds University Business School, University of Leeds, Leeds, 28 March.    
For encyclopedia entries (with no author or editor)  Title of Encyclopedia (year) “Title of entry”, volume, edition, Title of Encyclopedia, Publisher, Place of publication, pages.
e.g. Encyclopaedia Britannica (1926) “Psychology of culture contact”, Vol. 1, 13th ed., Encyclopaedia Britannica, London and New York, NY, pp. 765-71. (For authored entries please refer to book chapter guidelines above)  
For newspaper articles (authored)  Surname, Initials (year), “Article title”, Newspaper, date, pages.
e.g. Smith, A. (2008), “Money for old rope”, Daily News, 21 January, pp. 1, 3-4.  
For newspaper articles (non-authored)  Newspaper (year), “Article title”, date, pages.
e.g. Daily News (2008), “Small change”, 2 February, p. 7.  
For archival or other unpublished sources  Surname, Initials, (year), “Title of document”, Unpublished Manuscript, collection name, inventory record, name of archive, location of archive.
e.g. Litman, S. (1902), “Mechanism & Technique of Commerce”, Unpublished Manuscript, Simon Litman Papers, Record series 9/5/29 Box 3, University of Illinois Archives, Urbana-Champaign, IL.    
For electronic sources  If available online, the full URL should be supplied at the end of the reference, as well as a date that the resource was accessed.
e.g. Castle, B. (2005), “Introduction to web services for remote portlets”, available at: (accessed 12 May 2017). Standalone URLs, i.e. without an author or date, should be included either within parentheses within the main text, or preferably set as a note (roman numeral within square brackets within text followed by the full URL address at the end of the paper).  

11. Author details 

  • Correct email addresses should be supplied for each author.  
  • The full name of each author must be in the exact format they should appear for publication, including or excluding any middle names or initials as required  
  • The affiliation of each contributing author should be correct, showing where the author was based at the time that the research for the paper was conducted.  

12. Third party copyright permissions 

It is the author’s responsibility to obtain permission to use any content that has not been created by them.

When reproducing tables, figures or excerpts (of more than 250 words) from another source, it is expected that:   

  • Authors obtain the necessary written permission in advance from any third-party owners of copyright for the use in print and electronic formats of any of their text, illustrations, graphics, or other material, in their manuscript.  Permission must also be cleared for any minor adaptations of any work not created by them.  
  • If an author significantly adapts any material, the author must inform the copyright holder of the original work.  
  • Authors obtain any proof of consent statements.  
  • Authors must always acknowledge the source in figure captions and refer to the source in the reference list.  

All submissions must use the conference proceedings submission template for formatting.