The Conference brings together practitioners, researchers, educators and students interested in all aspects of performance measurement in library and information services in any context.
The goal of library performance measurement and assessment is to understand how well a library is meeting stakeholder needs, with the aim of driving improvement. Key features of library performance measurement include a focus on the needs of stakeholders and communities, actively using qualitative and quantitative data to improve services and the user experience, and communicating the results and outcomes of assessment activities.
Past conferences have provided a mix of invited speakers, contributed papers and workshops designed to stimulate discussion, provide ideas for measuring and improving library performance, and develop new concepts and techniques to advance the field. The conference is the longest-running conference on this subject and is truly international, welcoming participants from all countries.